Becca Armstrong's Cancelation and Communication Confidentiality Policies

CANCELATION POLICY - We retrieve and return Voicemail, Email, and Text Messages during our business hours only. All appointment changes must be received by phone (720-900-4589) or email ([email protected]) Monday - Thursday between 8 am and 4 pm Mountain Time, USA, and 48-business hours' before your appointment time. Requests after 4 pm will not be processed until our next Business Hours. If this is less than 48-business hours’ notice, you will be charged the full rate. If your message arrives after 4 pm on Thursday it will NOT be received until 8 am Monday. If you are unable to come into the office for your appointment for any reason, you may request to have your appointment by Telehealth.

CONFIDENTIALITY NOTICE - Communications via email over the internet are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed.

Please do not include personal, private, or confidential information. Conditions cannot be treated through email or other written communications, and communication via our website cannot replace the therapeutic relationship.

Regulations require encrypted messaging systems for confidential communications. Since our e-mail/text communications are not encrypted, it is the policy of Becca Armstrong is not to use e-mail/text for sharing confidential and private information. If you have received this email in error please contact our office immediately at 720-900-4589.